Prox

AI product specialist for manufacturers

Prox gives manufacturers an AI product specialist that answers from their own product knowledge. It sells to original equipment manufacturers, which design and build complex physical goods and then sell and support them, and they deploy it for both technical support and product sales. Dealers, end customers, support reps and salespeople can ask which product suits a job, how to set it up, which parts fit, how to fix a fault or service a unit, and what quote or setup guide applies. Prox runs on websites, internal tools, sales laptops, dealer tablets, service-desk computers, support workflows and agent connectors, so a manufacturer's best specialist is reachable wherever the question comes up.