Parakeet Health

AI agents for medical practice front offices

Parakeet Health makes software that takes over the front-office work of medical practices using conversational AI. Its agents pick up patient phone calls and text messages at any hour, schedule visits, work through referrals that arrive by fax, and contact patients who are due for care, so practices need fewer staff on the phones and patients wait less. Customers are urgent care, specialty and primary care groups that operate nationally, with sites in every US state, and the system has managed millions of patient conversations so far. The team combines healthcare operators from R1, Commure and One Medical with engineers who came from Google, Stripe, Microsoft, Rippling and DoorDash.