OuterSignal

Customer intelligence for ecommerce

OuterSignal builds the customer intelligence layer for commerce. Brands know when an order arrives but see only about 5% of the story behind it — a name, an address and a basket tell you almost nothing about who the buyer actually is. The platform enriches every order in real time with professional and personal signals, builds personas and powers everything from surprise-and-delight outreach to smarter email flows, analytics and business development leads. It is a small, high-performing team building toward the category-defining platform for e-commerce customer intelligence.