OhMD

Patient communication platform for medical practices

OhMD sells patient communication software to physician practices, and thousands of healthcare organisations use it. The suite covers two-way texting with patients, digital forms, automated workflows, EHR integrations and OhMD AI, a voice and text agent that answers inbound calls on the first ring, deals with routine requests and transfers to a person with full context the moment one is needed. Practices using it cut inbound call volume by half or more, easing pressure on front-desk staff. The problem it solves is sharpest at multi-site groups, management services organisations and large specialty practices, where the same phone burden repeats at every location.