Lorikeet

AI support for complex customer operations

Lorikeet builds AI that handles complex, high-volume customer support for fintechs, healthtechs, marketplaces and delivery services — deliberately the hard end of the market, where tickets involve regulated processes and account-specific facts rather than answerable FAQs. Its agents resolve tickets rather than deflecting them, giving support teams their time back. The company is backed by over $50 million from QED, Blackbird and Square Peg, and is the first company since Canva to be funded at early stage by all three of Australia's leading venture funds.