
AI customer research platform
listenlabs.ai (opens in a new tab)Listen Labs runs AI-moderated customer interviews and analyses the conversations, surfacing themes and compressing qualitative research from months into hours. The speed changes what research is for: findings that arrive within a working week can shape a product decision, while findings that arrive a quarter later mostly confirm one already taken. The company has offices in San Francisco with teams in New York and London, and works quickly with weight placed on craft and ownership.


