
Conversational AI for customer experience
decagon.ai (opens in a new tab)Decagon builds a conversational AI platform that lets brands offer concierge-level customer experience at scale. Its AI agents handle personalised interactions across every channel a customer might use — voice, chat, email, SMS — rather than being confined to a single support surface. Enterprises including Avis Budget Group, Block's Cash App and Square, Chime, Oura Health and Hunter Douglas deploy those agents in production, across industries running from car rental and consumer finance to consumer hardware.