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Assembled
Workforce and AI orchestration for support
assembled.com (opens in a new tab)Assembled is a unified platform for orchestrating customer support across human agents, outsourced BPOs and AI in one operating system. Companies including Canva, Etsy and Robinhood use it to coordinate the whole operation, combining AI agents that resolve cases end to end, an AI copilot assisting human agents, and workforce management that plans human and AI capacity together. Planning them jointly is the point — staffing decisions and automation decisions are the same decision once AI handles a meaningful share of volume, and treating them separately produces both over-hiring and gaps.
6open rolesProduct, GTM, Sales, Marketing, BizOps, Data, and Chief of Staff
RoleEst. Compensation
$160k–$210k