Assembled
Series B · SF Bay Area
Customer support · B2B
Workforce and AI orchestration for support
Assembled is a unified platform for orchestrating customer support across human agents, outsourced BPOs and AI in one operating system. Companies including Canva, Etsy and Robinhood use it to coordinate the whole operation, combining AI agents that resolve cases end to end, an AI copilot assisting human agents, and workforce management that plans human and AI capacity together. Planning them jointly is the point — staffing decisions and automation decisions are the same decision once AI handles a meaningful share of volume, and treating them separately produces both over-hiring and gaps.
assembled.com (opens in a new tab)Open roles
8 open roles
- Senior Field Marketing Manager, EMEA at Assembled (opens in a new tab)
AssembledOn-site · London
$80k–$105k GBP